Return Policy

Due to the handmade and custom nature of our products all returns are processed on a case by case basis. Please contact MADExDIVINE@gmail.com within 45 days with proof of purchase and a detailing of the issue. We will do all that we can to rectify the situation and ensure a mutually satisfactory experience.

Privacy Policy

Last updated: March 2024

MADE DIVINE, LLC ("us", "we", or "our") operates MADExDIVINE.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address, and phone number ("Personal Information").

Payment Information

Payment information collected on this Site uses Squarespace payments and Stripe to collect and process payments. Please reference their respected privacy policies for more detailed information.

Order Fulfillment

Personal information, such as shipping addresses and contact details, is used to fulfill orders and provide customer support. This information is shared with our shipping carrier processing company, Shippo. Please reference their privacy policy for more detailed information.

Account Registration

Information collected during the registration process is used to personalize the user experience, manage orders, and communicate with customers.

Marketing Communications

The Site obtains consent for sending marketing communications to customers, including email newsletters or promotional offers through forms throughout the Site. Users can opt out of receiving such communications if they wish.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information for analytics, marketing, and improved user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of March 19, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

We are committed to complying with relevant privacy laws and regulations, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in the United States the the best of our understanding and ability.

Contact Us

If you have any questions about this Privacy Policy, please contact us at MADExDIVINE@gmail.com